Category Archives: Organizations

Space PR

Three billionaires successfully executed civilian space missions this year. The founders of Blue Origin, Virgin Galactic and SpaceX. Bezos and Branson decided to venture out themselves on their space odyssey. Their intention to go on the space flight might have … Continue reading

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Too much of anything

Humans were hunter-gatherers. Then we discovered farming and started settlements, along fertile river banks. We formed tribes. The most wise and respected person was appointed as the tribe chief. His (yes, his) job was to protect the tribe from harm. … Continue reading

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Go

Go. Amazon Go. The online retail giant’s recent announcement of the checkout-lineless store has caught the fancy of many. Nothing extraordinary about the technology itself, everyone has been talking about deep learning, computer vision and the likes for some time … Continue reading

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Data pollution

When plastic was invented, the invention was considered such a boon.  After several decades, we realized we overdid the usage that led to polluted dumping grounds and oceans.  When coal and other fossil fuels were discovered, we again overdid the usage that … Continue reading

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Innovation has no limits

Amazon is an action company. That is my perspective as an Amazon customer. When Jeff Bezos phrases the company’s core philosophy as ‘customer first’, it clearly is not lip service. I am amazed by the amount of customer-centric innovation that … Continue reading

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Not an ordinary Monday

It was a Monday. But not an ordinary Monday. Not from the vantage point of a relatively junior employee in the 250 people organization. The year was 2002. Cybage had recently implemented Formal Mondays. The reason mentioned in the policy … Continue reading

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Save Money. Live Better.

Stories like those of Walmart and Southwest Airlines never cease to amaze. What were smaller companies once, by focusing on execution, and culture, were able to overtake well-established and gigantic competitors of their times and transform themselves into undisputed market … Continue reading

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Attrition

The offshore IT industry comprises of knowledge workers. Usually companies based at geographies with higher labor costs offshore some of their business processes and functions to lower cost offshore destinations. The need to digitize the planet and make humans more … Continue reading

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Tipping culture

Not just the barber at the saloon who gives you a haircut, the cab driver who drops you where you need to go, the waiter at the restaurant who gets you your food, but countless others who rely on tips to make … Continue reading

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Comcast customer service rep

July of 2014 – most of us heard the news about the possibly over-enthusiastic Comcast customer service representative who went overboard in trying to retain a departing customer. Some of us probably even subjected ourselves to the amusing 8-minute long … Continue reading

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